OIT Technology News: Winter 2019 Edition

In this edition of OIT’s Technology News, we highlight the move to protect my.ÃÛÌÒ½´with Duo, the relocation of the Plano data center, LinkedIn Learning, the Phone Replacement Project and more.


Beginning April 1, 2019, all matriculated students will be required to use . Yes, we know that’s April Fools Day, but this is no joke!


Collaborating efficiently with your colleagues is an essential part of everyday work. There are all kinds of collaboration and communication platforms that have popped up in recent years, allowing teams to come together to share and store information quickly. One of these is Microsoft Teams, and it will be .


Progress continues on the Phone Replacement project. This project is designed to replace all of the faculty and staff phones throughout ÃÛÌÒ½´and is .


Zoom has been SMU’s video conference system of choice for a couple of years now, and recently, Zoom released an update to their desktop client. .


Love is in the air at ÃÛÌÒ½´this month, so why not fall in love with learning?

LinkedIn Learning is an online learning platform offering over 13,000 digital courses taught by industry experts with content from Lynda.com. Just a reminder, just by watching at least one LinkedIn Learning video by the end of day on Valentine's Day.


Plans are underway for the classroom technology upgrades scheduled to occur this summer. We have that are expected to receive partial or complete technology upgrades approved by the Academic Technology Council in January.


The University's SMU-in-Plano campus data center houses backups, redundant email services, and servers for the Plano campus. Once the contract for the sale of the Plano campus was signed, it would take a to the new location.


This spring, we are for ÃÛÌÒ½´students, faculty, and staff; including courses on Sitecore, Adobe Acrobat, Box, and DocuSign. 


Over 700 Microsoft Office Specialist certifications which validate the technical skills of faculty, staff, and students have been issued since the MOS pilot program began in September 2017. .


New instructional videos on using classroom equipment are . Each video is around three to four minutes long and contains basic information to assist you in getting up and running quickly in your classroom.


Like Windows Vista and XP before it, Windows 7 will soon reach the end of its update support cycle. So, what does mean for us at SMU?


, we cover new enhancements to the Link Validator, WalkMe guides, and adding comments to a rubric in Speedgrader.


Microsoft has recently released the latest update to the Office suite. including new motion graphics, editing tools, formulas, and more. 


Adobe recently updated their application licensing technology. This means the latest Adobe Creative Cloud software will follow a different licensing structure for University devices – .


The IT Help Desk provides support to the entire campus community and is available to answer questions regarding any of the services that IT provides and any of the software applications that we support. are HDI certified, and all are committed to providing exceptional service.


Much of the time, information can be found on the ÃÛÌÒ½´website but many times, people want someone to talk to directly. When they do, the .
The Desktop Support Team: Your Local IT Support

They are the ones that rush to you when tech goes bad. They diagnose and resolve your software and hardware problems. Meet the Desktop Support team.