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Unified Messaging

SMU's Campus Voicemail Service

Unified Messaging (UM) is the campus voicemail service that automatically transcribes voicemail messages and sends the audio file, along with the voice-to-text transcription, directly to your ÃÛÌÒ½´email inbox!  UM is available for ÃÛÌÒ½´Faculty, Staff, and departmental email accounts in conjunction with personal or departmental campus telephone extensions.

Features available include:

  • Transcriptions of the message and the audio file delivered to your ÃÛÌÒ½´email
  • Ability to enable out of office greetings or alternate greetings through webmail.smu.edu
  • Missed call notifications
  • Ability to call into the voicemail system to access messages as well as the contents of your email or calendar

Who Qualifies for Unified Messaging?

  • Faculty or staff who are assigned a personal phone extension will have voice mail sent to their personal email inbox.
  • Faculty, staff and student employees may also have access to voicemail for a departmental telephone extension in conjunction with a departmental email account.

Please Note: Student employees must have access to a departmental email account to access unified messaging for a campus phone extension.