Browser Assistance

You've reached this page due to compatibility issues with your current web browser and the service that you were accessing.

Don't panic!

The following information can help you access the service you need.

Option 1: Download an alternate browser

Although applications tend to be mostly compatible with the various web browsers, functionality may vary between browsers and between different versions of those browsers.  It is always best to have at least one alternate browser installed.  If you encounter an issue using your favorite browser, you can always launch the alternate browser and see if that resolves the issue.

The following are links to the trusted browsers for installation:

  • Apple Safari:
  • Google Chrome:
  • Microsoft Edge
  • Mozilla Firefox:

Option 2: Contact the IT Help Desk for assistance

The IT Help Desk can assist with the download and installation process. We can walk you through step by step over the phone or even connect using remote tools and help you through the process.  Simply call 214-768-HELP (4357) and we'll be happy to assist you.