Paying your bill does not have to be a difficult process. Student Financial Services has created the “Pay My Bill” video to assist you with common payment questions.
Payments can be made securely online through your my.SMU Student Dashboard or account using the options shown below. Parents/guardians who would like to become Authorized Payers to make payments on behalf of their students and review financial information, must first be set up by the student by using the following instructions found here.
- eCheck (Personal Checking or Savings)
- No service/convenience fee.
- Provide your bank’s routing number and account number for either a checking or savings account. If unsure of the account numbers, please contact your financial institution.
- Debit card account numbers cannot be used for eCheck..
- Credit Card (American Express, Discover, MasterCard and VISA)
- A non-refundable service fee of 2.85% added to the total payment, and will show as a separate transaction. The service fee is charged by the payment processor and not SMU.
- VISA payments may only be used for the Student Account (Tuition/fees, room/board, parking permit, mandatory health insurance) and payment plans. No Visa payments can be made to the Miscellaneous Account.
- International Wire Payment:
- Flywire and Convera (formerly known as Western Union) are secure methods to send international wire payments through the portal or account.
- Domestic Wire Payment
- Convera (formerly known as Western Union), can be used for domestic wire payments through the portal or account.
IMPORTANT: Make sure to turn off pop-up blocker on your web browser when accessing SMUpay. To ensure optimal user experience, please utilize Microsoft Internet Explorer 8 or newer, Mozilla Firefox 17 or newer or Google Chrome 24 or newer with JavaScript, Cookies and Secure Sockets Layer (SSL) enabled.
Additional payment options are available on Payment Methods.
Paying your bill begins with logging into my.ÃÛÌÒ½´to view your account balances and finishes with the payment transaction in SMUpay. The two systems work together to complete the payment process. Payments can be made securely online through SMUpay.
Pay with an e-check or credit card payment:
You will need to log into SMUpay. Here are the steps to log into SMUpay:
- Login into your my.ÃÛÌÒ½´portal
- Select the Student Dashboard tile
- Under Financials, select “Account Summary”
- Select the term (Spring 20XX, Fall 20XX, etc.) you want to pay
- Select the SMUpay link on the top right-hand corner
Once you log into SMUpay, you can pay your bill. To pay with an e-Check or credit card payment:
- Select the Account Type you want to pay, either Student or Miscellaneous.
- Select Make a Payment
- Select the amount to pay (Current Balance or Other Amount).
- Select your payment method. Make sure you read any of the displayed disclosures that appear.
- Enter your credit card or e-check information. If you want to retain your payment information for future use, you can create a payment profile.
- After completing the payment process, you will receive an email notification confirming your payment.
Pay with domestic or international wire payments:
- Log into SMUpay
- Once you are logged in, scroll to bottom of the page to select Scroll to the bottom of the page to select Flywire International Wires Only or Convera (formerly known as Western Union) International and Domestic Wires
- Proceed with entering the information requested by the selected wire vendor.
Please provide the correct Student ÃÛÌÒ½´ID number for the payment to be applied correctly to your student account and be sure to follow the selected wire vendor's instructions to complete payment through your bank. The payment will post to your student account within 24 hours of the payment status being delivered to Flywire or Convera (formerly known as Western Union). Payments must be paid far enough in advance to be posted to your account by the due date.
Authorized payers are set up in SMUpay by the student with permission to make payments to a student account, view the term invoices and monthly billing statements, receive email notifications when an invoice or monthly billing statement is available to view, and enroll in payment plans.
In addition to Authorized Payers, students should complete FERPA release in my.SMU.
FERPA Release - All educational records, including student financial records, are protected by the Federal Family Educational Rights and Privacy Act. Students must grant permission for ÃÛÌÒ½´to disclose, discuss, or relay any information related to your student account to any person or entity other than the student. Without a FERPA release, ÃÛÌÒ½´will not be able to assist your authorized payer with any questions or issues related to paying your bill.
Students should complete the Authorized Payer enrollment and FERPA release if they wish for a parent, spouse, or any other person or entity to make a payment on their behalf.
Follow these steps to setup an Authorized Payer in SMUpay:
- Once logged into SMUpay, select Authorized Payers on the left-hand side menu
- Select Add New
- Enter highlighted information and Click Save
- An email notification will be sent to the Authorized Payer’s email address
- The Authorized Payer will click on the link provided in the email to set and confirm their new password.
- Your Authorized Payer account is set and linked to your student. You can now login to your Authorized Payer link - https://quikpayasp.com/smu/bursar/authorized.do
- After logging in to the Authorized Payer link, you can view your student’s term invoice or monthly billing statement and make a payment. The steps to making a payment are the same as above.
- If you have a sibling attending SMU, please know that your parent/guardian will need a separate SMUpay Authorized Payer username.
What is the difference between the Student Account and Miscellaneous Account?
The Student Account displays your tuition, fees, housing and food charges, parking permit, along with any financial aid that has already been disbursed.
The Miscellaneous Account charges include bookstore charges, health and pharmacy fees, and parking fines. Remember, you cannot use a VISA card to make a payment on your Miscellaneous Account.
You can view both on the Account Summary page on your my.ÃÛÌÒ½´dashboard.
What is the difference between the term invoice and monthly billing statement?
Term Invoice:
- Sent only once per term
- New charges that hit the Student Account after the invoice date will not result in a new invoice being generated
- Based on number of hours enrolled for the specific term as of the invoicing date
- Will include anticipated aid and scholarships as reflected in my.SMU
- Will not include Miscellaneous Account charges
Monthly Billing Statement:
- Only includes outstanding charges, payments and includes financial aid that has already disbursed to your student account.
- It does not show undisbursed scholarships or anticipated aid
- Generated at the end of every month
- Includes all outstanding charges for the student account AND miscellaneous account.
Where is my anticipated aid?
Anticipated aid that is scheduled to disburse to your student account will only appear on your Account Summary page in my.ÃÛÌÒ½´and on your term invoice in SMUpay. Anticipated aid will NOT appear on the SMUpay monthly billing statement.
If you wish to know how much you will owe AFTER your anticipated aid disburses, you must go to your Account Summary page and place a check mark next to each disbursement to recalculate your term balance. Remember, the amount you owe in my.ÃÛÌÒ½´may not match the amount you owe in SMUpay. If this is the case, as you complete your payment, the amount you pay should equal the term balance amount as shown on the Account Summary page.
If you are expecting to receive aid that is not listed, check for outstanding tasks on your To-Do list in my.SMU. If there are no items listed or you still have an outstanding balance and need additional funds to cover, please refer to the Additional Payment Options webpage or contact Student Financial Services for options.
How come my.ÃÛÌÒ½´and SMUpay may not match?
In SMUpay, the Current Activity Details provides real-time access to your my.ÃÛÌÒ½´Student Account charges, payments, and aid disbursements. If you are enrolled in more than one term, the charges for all terms will be listed. It does not include anticipated aid. My.SMU list anticipated aid.
In SMUpay, the Last Statement Amount will always be the amount owed on the date the invoice was generated. Any new charges that are added after the most recent invoice date will not be included in the Last Statement Amount.
How will I be notified that my term invoice or monthly billing statement is available to view?
The student(s) and Authorized Payer(s) will receive an email notification from QuikPay / SMUpay when the bill is available to view. It contains steps of how to log in and view the bill. As a parent/guardian if you are not receiving the billing notifications, please refer to the steps above on how your student can add Authorized Payers in my.SMU.
Why are there multiple lines for tuition and general student fees on my bill?
When a student registers for classes, charges are posted on the day they register for the classes. That said, if a student registers for two classes on one day and three the next day, they will see two lines of tuition and two lines of the general student fee.
Where can I view my previous term invoices and monthly billing statements?
In SMUpay, you can view pervious term invoices and monthly billing statements by selecting the Statement History tab. You can select the PDF option to view the exact term invoice or monthly billing statement that was generated on that date, as well as the email notification that was sent.