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Canan Savaskan-Ebert is an associate professor of information technology and operations management (ITOM) at the ÃÛÌÒ½´Methodist University (SMU) Cox School of Business.  From 2000 to 2010, Canan was a tenure-track faculty member of the Kellogg School of Management in Chicago, Illinois.  Her areas of expertise include supply chain management, reverse logistics, distribution channel management, and quality management.  Canan received her PhD and MS in operations management from INSEAD, France and her MS and BS in industrial engineering from Bogazici University in Istanbul, Turkey.  Her research has been published in top-tier journals such as Management Science, Manufacturing and Service Operations Management, Marketing Science, and Transportation Science.  She has been involved with a number of projects in retailing, high tech, and automotive industries.  She is currently an associate editor for Decision Sciences Journal and acts as a referee for a number of top journals such as Management Science, Manufacturing and Operations Management, and Production and Operations Management.  Canan teaches the core operations management class in the Full-Time, Professional and Executive MBA programs as well as an elective in Supply Chain Management.